Right of withdrawal

This is an English translation for your convenience. In case of doubt, the German version applies.

Right of withdrawal

This notice applies to consumers who conclude a service contract with f-solution at a distance or off-premises. No ordering and no payment are possible via this website; contracts are concluded individually in text form.

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of the conclusion of the contract.

To exercise your right of withdrawal, you must inform us

Reinhard Fritz
Scharnweberstraße 4
13405 Berlin, Germany
Email: reinhard.fritz@f-solution.eu

by means of a clear statement (for example a letter sent by post or an email) of your decision to withdraw from this contract. You may use the model withdrawal form below, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal. Reimbursement is made by the same route on which the payment was received, unless expressly agreed otherwise; you will not be charged any fees as a result of this reimbursement.

If you requested that the services begin during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until the time you informed us of your withdrawal, compared with the full coverage of the contract.

Early expiry of the right of withdrawal

In the case of a contract for the provision of services, your right of withdrawal expires once we have fully performed the service and only began performance after you gave your express consent and acknowledged that you lose your right of withdrawal upon full performance of the contract.

Model withdrawal form

If you wish to withdraw from the contract, please complete this form and return it.

To
Reinhard Fritz, Scharnweberstraße 4, 13405 Berlin, Germany, email: reinhard.fritz@f-solution.eu

I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the provision of the following service

Commissioned on
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if this form is notified on paper)
Date

(*) Delete as appropriate.